Troubleshooting Common AnyDesk Issues: A Comprehensive Guide

Method 1: Check Your Internet Connection 🌐

• Ensure your internet connection is stable and fast;
• Reboot your router to refresh the network connection;
• Use a wired connection instead of Wi-Fi to reduce latency issues;
• If possible, upgrade your internet plan for higher speed and better stability;
• Check with your ISP for any outages in your area.

Note: A stable and fast internet connection is key to reducing AnyDesk issues.

Conclusion: Often, frequent disconnections and slow performance are linked to internet issues. So, always start troubleshooting here.

Method 2: Update AnyDesk ⚙

• Open AnyDesk and go to the settings menu;
• Select the “Check for updates” option;
• If there’s a new version available, download and install it;
• Restart your computer after the update.

Note: Old versions of AnyDesk can have bugs that are resolved in newer releases.

Conclusion: Keeping AnyDesk updated ensures you have the latest features and bug fixes, which can improve performance and stability.

Method 3: Disable Unnecessary Background Processes 🛑

• Open Task Manager by pressing Ctrl+Shift+Esc;
• Look for processes that are consuming high CPU or RAM;
• Right-click on these processes and select “End Task”;
• Launch AnyDesk and check if performance improves.

Note: Make sure not to close essential system processes.

Conclusion: High resource usage can significantly slow down AnyDesk. Closing unnecessary processes can free up resources for better performance.

Method 4: Configure Firewall Settings 🔥

• Navigate to your device’s firewall settings;
• Add AnyDesk to the list of allowed applications;
• If you’re using a third-party firewall, ensure AnyDesk is allowed there too;
• Restart your device and launch AnyDesk.

Note: A misconfigured firewall can block AnyDesk connections.

Conclusion: Adding AnyDesk to your firewall’s list of allowed applications can resolve connectivity issues.

Method 5: Clear AnyDesk Cache 🧹

• Close AnyDesk completely;
• Navigate to the folder where AnyDesk stores its cache;
• Delete the contents of the cache folder;
• Relaunch AnyDesk.

Note: Cache files can become corrupted over time, causing performance issues.

Conclusion: Clearing the cache can resolve various issues and improve AnyDesk’s performance.

Method 6: Disable Hardware Acceleration 💡

• Open AnyDesk settings;
• Navigate to the “Display” settings;
• Uncheck the option for hardware acceleration;
• Save changes and restart AnyDesk.

Note: Hardware acceleration can sometimes cause compatibility issues.

Conclusion: Disabling hardware acceleration can resolve performance issues and improve stability.

Method 7: Change Connection Settings 🔄

• Go to AnyDesk settings;
• Navigate to the “Connection” section;
• Switch between “Direct Connection” and “Relay Connection” options to see which works better for you;
• Save the settings and restart AnyDesk.

Note: Different network settings can impact performance.

Conclusion: Tweaking connection settings can significantly improve your AnyDesk experience.

Method 8: Reinstall AnyDesk 🔄

• Uninstall AnyDesk from your device;
• Restart your device;
• Download the latest version from the official AnyDesk website;
• Install and launch the new version.

Note: A fresh installation can resolve many software issues.

Conclusion: Reinstalling AnyDesk can help fix persistent problems and improve overall performance.